Resin is very hard wearing (unless dropped onto a hard surface such as concrete) and is able to be easily polished up to look almost brand new. Resin is a beautiful material that is smooth, light and very wearable. Our resin products are all hand poured and hand made by specialist artisans making each piece unique. We use metal components which are nickel free and we support environmentally sustainable wood and shell products. To bring your jewellery back to life you can use a small dab of natural bees wax or polish to buff wood items and a vegetable based oil for resin items. It's recommended that you keep your Ruby Olive products clean and dry particularly if wood as water, perfume, hair spray and moisturiser can sometimes cause them to discolour and rub off onto other fabrics. You may notice small inconsistencies in colour and shape between styles but we consider this to be part of their unique beauty. They are certainly very hardwearing but you still need to look after your new little treasures. Ruby Olive products have been designed and handmade by clever artisans.
All International orders over $150 AUD will receive free shipping.įor more shipping information click here. All domestic orders over $99 AUD will receive free standard shipping. Orders placed before 11AM AEST will be dispatched that same day. We do our best to process and dispatch all orders within 1-3 business days from confirmation of your payment authorisation. You will then receive a shipping confirmation email once your order has been dispatched. You will receive an order confirmation email once your order has been received. If return items are received damaged, we will not be able to process your return.įor more infomation on how to return an item click here.All items to be returned must be packaged securely so the items are not damaged during transit.No refund or exchange given on earrings, hair products, face masks and eye masks unless faulty for hygiene reasons.You are responsible for return postage.The item must not have been worn and must be returned in the same condition as originally sent – including swing tickets attached.Find out more about our 60 Day LOVE Guarantee here. We just know you're going to love your new jewels, but if for any reason they are not quite right we will refund or exchange them within 60 days.
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